Accessibility Statement
Effective Date: October 16, 2026
At Mountain World, we are committed to making our website and services accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to product information, online shopping, and customer support.
Our Commitment
- We aim to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
- Our goal is to provide a clear, usable, and inclusive shopping experience for all visitors, regardless of ability.
- We work to identify and address accessibility issues to improve website usability.
Accessibility Features
Our website aims to provide accessibility-focused features such as:
- Clear navigation and consistent page layouts
- Text alternatives for images and non-text content where appropriate
- Support for keyboard navigation
- Readable fonts and appropriate color contrast
- Responsive design for mobile, tablet, and desktop devices
Ongoing Improvements
Accessibility is an ongoing process. We aim to review our website and make improvements where possible. We welcome customer feedback to help identify and address accessibility barriers.
Feedback & Support
If you experience any difficulty accessing our website or need assistance, please contact us:
Mountain World
Address: 7345 West Sand Lake Road ste 210 OF 6166, Orlando Florida 32819, United States
Phone: +1 315 918 6228
Email: service@mountainworldco.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within one business day
Legal Compliance
This Accessibility Statement is intended to support compliance with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and relevant U.S. accessibility guidelines.